eGADS Release Notes

System Requirements

Version 4

Release Dates

Production: Q2/Q3 2023

Below is a list of frequently asked questions related to the eGADS integration with the Account Manager tool. If you have a question that has not been covered below, please consult the Account Manager Quick Guides on the Account Manager page of PJM.com or contact Accountmanager@pjm.com.

1. What is eGADS
• The Generator Availability Data System (eGADS) supports the submission and processing of generator outage and performance data as required by PJM and North American Electric Reliability Corporation (NERC) reporting standards.
2. What is changing with the eGADs log-in and user account creation process?
• User accounts will be managed within the Account Manager tool.
• User authentication will take place through Single Sign On (SSO)
3. What is Account Manager?
• Account Manager is the tool used by PJM to provide companies and their users access to PJM Tools.
4. How do I access the Account Manager Application?
• The Account Manager application can be accessed via PJM Tools, or by following the Sign In or Register links on the PJM Tools - Account Manager Page.
5. What functionality exists in Account Manager?
• Accounts are established for companies and provisioned tool access by the PJM Account Administrator.
• Company Account Managers (CAMs) can create, manage, and terminate user accounts and provision or revoke access to the tools available in their company account(s)
• CAMs can lock and unlock user accounts as necessary, and reset passwords for the users associated with their company account.
• Tool users can request access to tools, view their CAMs, and update their user profiles as necessary.
6. What are the username and password requirements for Account Manager?
• Usernames must be between 6 and 12 characters. The first character cannot be a special character. The following special characters are allowed: ()!$~`^_{}.
• Passwords must meet the following criteria:
• Password must be between 10-16 characters.
• Passwords must, at a minimum, contain one uppercase letter, one lowercase letter, one number, and one special character (only: ()!$`~:.,<>=?^_{}[]|)
• Password cannot contain username, first name, last name, company name.
• Password cannot be changed more than 5 times in a single day.
• Passwords must be different than previous 15 passwords.
• Passwords expire on all user accounts every 127 days and must be changed. Failure to change a password will result in the locking of the user account. Once locked, a CAM must unlock the account.
• If forgotten, the user may utilize the Forgot Password feature to reset their own password.
• Providing invalid security answers when using the Forgot Password feature will lock the user account after 4 consecutive attempts.
• Initial password requests and password changes will need to be completed within 4 hours of receiving a unique password link via email.
• Automatic logout for sessions that are inactive for 15 minutes.
7. How do I gain access to the eGADS tool?
• You must submit the eGADS User Registration Form.
• To gain access to eGADs through Account Manager, you must set up or have an existing user account. The link to register for a user account can be found on the Account Manager page on PJM.com listed in question 4.
• Once the user account is set up, you can request access to eGADs by selecting eGADS read only or eGADS read/write.
• Your company CAM can approve your access request.
8. Which access role should I request?
• Users should request eGADS read only if they have no need to enter data. All other users should request eGADS read/write. Access to individual units will be configured within the eGADS system.
9. How should I register if I need access to multiple companies/units?
• Users should register for each individual company using the SUMA feature in Account Manager. You will need to notify PJM of the primary account so this can be linked in eGADS.
10. Which browsers are supported by the Account Manager tool?
• Please reference the link for PJM Tools System Requirements.
11. Do I need a PKI certificate?
• No, you do not need to use a PKI certificate for eGADS.
12. Will PJM be contact current users, CAMs, or both?
• PJM will be reaching out to current eGADS users and to CAMs.
• We will be using the eGADS mailing list to contact current eGADS users with instructions on how to start using the new system, information about the cutover date, and requests for information we will need to link your Account Manager account with your existing eGADS account.
• We will be reaching out to CAMs with details on the new access permissions.
13. Are eGADS CAMs separate CAMs?
• Existing CAMs will be eGADS CAMs. eGADS will be available as another access permission and will be handled by a company CAM.
14. Do CAMs need to be set up as eGADS CAMs?
• The eGADS access permission will be handled by CAMs in the same way other access permissions are handled currently.
15. As a current CAM, I’m not currently seeing eGADS access as an option.
• The eGADS access permission is being provisioned in the near future. It is not currently available and is not yet visible to CAMs.
16. How do I become an eGADS CAM using my current Account Manager account?
• No action is needed on your part. You will be able to handle the eGADS permission when it is provisioned, and all activities will be the same as for other Account Manager access permissions.

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